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Chucks Talk

I had the incredible good fortune of going on my sixth international trip with my wonderful friend Shelley and the Executive MBA class of 2017 students from Loyola Marymount University.  This year it was Africa! The countries we visited were South Africa, Botswana and Zimbabwe. My eyes and ears were open to all the sights…

Live And In Living Color

Do you remember when the peacock on NBC went from black and white to color in 1957? I still recall how exciting it was to see color on TV.  I especially remember watching Walt Disney’s Wonderful World of Color.  The announcer would say, “Live and in Living Color.” Then you’d hear the ding ding ding…and…

Relax and Breathe

How often do you give advice?  How often do others give you advice?  Advice comes in so many forms, some comes without warning, some comes unsolicited but generally advice is given out of love and concern for the most part. When things get complicated for me my best way of coping other than talking to…

Born To Talk…How May I Help You?

I feel that customer service is a key element to any business. Honestly, just treating people the way you would want to be treated, seems like a no brainer to me.  The problem becomes, when we all have different standards of excellence. I am at the final stage of processing my Medicare Enrollment.  This may…